We were lucky enough to have Simone representing us as sellers for a very tricky listing. She really went above and beyond at every step in the process, exuded calm, patience and competence at all times, and kept us sane through all of the crazy decision making surrounding the whole thing. Above all, she is amazingly honest, she truly kept our interests as the absolute top priority, several times advising against things that would have actually benefited her because she didn't think they were the right move for us. In the end, we decided it was not the right time to sell just yet. Despite the many many hours invested with us, Simone didn't skip a beat because she knew it was the right thing for us. When we do decide to re-list we will of course use her, can't imagine how an agent could do a better job serving a client.